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Leading Edge Recovery Solutions, LLC is a national collection agency dedicated to delivering world-class performance to its clients.

Leadership

Senior Management Team

Bryan Lubeck - President & Chief Executive Officer

Mr. Lubeck began his career as a front line collector and worked his way through several management positions. In July 2001, Mr. Lubeck was promoted to Division Manager with a national agency. While there, Mr. Lubeck grew his division from one portfolio generating $330k in fee to three Fortune 500 portfolios exceeding $1 million per month in less than two years. Concurrently, monthly placements grew from $9 million to $115 million per month increasing profitability from 10% to 21%. Additionally, Mr. Lubeck hired and trained over 90% of the 160 employees who reported to him. In 2002, Mr. Lubeck maximized client incentive based performance to bring in over $1 million in additional fees over and above the original fee rate. In March 2003, Mr. Lubeck joined Leading Edge as the Chief Operating Officer. He is responsible for growing Leading Edge into the collection agency of choice for the nation's largest creditors.

J. Derrick Crews - Chief Information Officer

Beginning his MIS career in 1995, after an honorable discharge from the U.S. Army as a Sergeant (E5), Mr. Crews attended DeVry Institute of Technology for Computer Information Systems. Through a previous employer, Mr. Crews provided eighty users support for computer problems and NT, exchange and SAP user setup. Mr. Crews stays abreast of rapidly changing technology and seeks challenges in new areas to further develop his computer knowledge and expertise with numerous user group affiliations and seminars. His skills and knowledge will prove valuable in supporting client requirements and needs.

James Nuzzo - Chief Financial Officer

Mr. Nuzzo is an Certified Public Accountant with a reputation as a dedicated financial manager, experienced in all facets of accounting procedures and controls. Mr. Nuzzo is an organized team leader exhibiting strong problem solving skills, flexibility, accuracy, and attention to detail. Mr. Nuzzo has managed 11 personal tax preparations locations with 60-100 employees annually and was responsible for an 88% growth rate. Mr. Nuzzo is responsible for all financial reporting, bookkeeping, and trust accounting at Leading Edge.

Stanley Moore – EVP Operations

Mr. Moore's career in the Accounts Receivable Management Industry spans nearly 20 years. He’s held senior operations roles for large ARM Companies including Equifax Risk Management, NCO Group, and Iqor. Mr. Moore has developed a reputation for superior operational performance. His focus upon process excellence coupled with a passion for the application of advanced technology has resulted in consistent delivery of best in class performance to the many credit grantors with whom he’s partnered over the years.

Much of his success builds upon his experience in manufacturing. Prior to his entry into the ARM industry, Mr. Moore was a Manufacturing Process Manager with the General Motors Corporation.

Pam Brown – EVP Business Development

Ms. Brown has more than 16 years of collections industry experience starting as a skip tracer with National Credit Services Corporation in 1992, after leaving a profession in teaching special education. After rising through the management ranks at NCSC during a six-year period in Operations, HR, Training, Payment Processing, and P & L Management, she returned to her roots in Iowa to join CBE Group as VP of Operations with 5 operational sites. After two years, she was recruited back to her start within the collection industry at NCSC which was bought by RMA. She then managed the three sites providing both pre and post charge off collections for the biggest banks, retailers, cable and satellite, utilities, state departments, student loan financing, debt buyers, and medical facilities in the country. Ms. Brown successfully lead the three Kansas City Operations sites with over 700 FTE for RMA for over four years. She then moved to Atlanta as the SVP of Operations for TSYS Debt Management with both domestic and near shore operations spanning pre charge off, post charge off, first party, third party, probate, and bankruptcy collections.

Ms. Brown's continued dedication of operational excellence coupled with the highest level of integrity built long-lasting relationships with key personnel at the major banks, retailers, student loan commission, auto lenders, telecommunication companies and debt buyers in the industry. These relationships are the base for her success in business development at Focus Receivables Management and now Leading Edge Recovery Solutions, LLC. Her understanding of operations and sales is the primary contributor to her success in driving and growing LERS business. Her fierce competitive spirit and strong leadership personality play a vital role in shaping the values of LERS and the company’s drive for first place performance.

Ty Coffelt – EVP Software Development

Mr. Coffelt's career includes extensive work of overseeing the design, development, and deployment of back office financial services software to meet the complex requirements of financial institutions. He has built a number of systems for the financial and collections industry including predictive dialer optimizers, instrument panels, reporting platforms, scalable collectability scoring services, and more. Mr. Coffelt has served as a Vice President of Software Development within the collections industry for 8 years, where he has directed the design and development of numerous proprietary enterprise products that focus on improving efficiencies within collection operations.

Within Leading Edge, he is responsible for architecting, developing, and deploying state of the art technology solutions to support collection operations as well as technology solutions to maximize synergies with our customers.

Latest News

09/09/2010

CHICAGO — Leading Edge Recovery Solutions, LLC now offers an online payment option for our consumers. ...  Read More

01/01/2010

BUFFALO — Leading Edge Recovery Solutions, LLC will open its newest call center in Buffalo, NY today; ...  Read More

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