Technology is not only our passion, it is our core competency!
Leading Edge has committed extensive resources to become an industry leader in technology
solutions to support collection operations and to maximize synergies with our customers.
We believe that in order to meet the ever changing demands of the industry and our
customers, technology investment and advancement must not only be viewed as a necessity,
but as a core competency for the commitment to continuous improvement. Primarily
focusing on architecting and implementing processes and services to deliver the
"right account" to the "right agent" at the "right time".
The Leading Edge Information Technology and Software Development divisions are responsible
for the confidentiality, integrity, and availability of corporate data, as well
as the enforcement of corporate IT product standards and guidelines. They are responsible
for overseeing the Network Systems Administration, User Support, Database Administration,
and custom Product Development.
The process that Leading Edge employs to help ensure "quality" systems implementation
and support are constantly evolving to reflect business conditions. There are distinct
development, testing, and change management functions that interact to complete
established system release processes. Leading Edge uses General Announcement publications
to notify customers and vendors of new products and system enhancements.
Not only does Leading Edge focus on the creating and management of new processes
to drive the organization forward, Leading Edge maintains strict policies that define
the support and communications procedures and guidelines in the event of system
failures to guarantee continuous performance to our clients. Leading Edge has documented
internal communication policies and procedures to help ensure that employees understand
their individual roles and responsibilities and that significant technology events
are communicated in a timely manner.
Become a Leading Edge partner today!
You will see firsthand how our technology is changing the face of collections
and how it will be utilized to benefit your organization and maximize your returns.